Frequently Asked Questions
At Harbin Heating & Air Conditioning, we know that keeping your home comfortable through our wild Tennessee, Mississippi, and North Alabama seasons is more than a luxury—it’s a necessity. Below are some of the most common questions we get from homeowners across Counce, Savannah, Corinth, Iuka, Florence, and the surrounding communities.
1. Who is Harbin Heating & Air Conditioning?
Harbin Heating & Air Conditioning is a family-owned HVAC company located at 5910 Hwy 57 in Counce, TN. We’ve been serving the Tri-State area since 1988 with honest service, fair pricing, and dependable heating and cooling solutions. Whether the job is big or small, we treat every customer like a neighbor—because you are.
Phone: 731-689-3651
2. What areas do you serve?
If you’re searching for “HVAC near me,” chances are we’re already in your neighborhood. Harbin proudly serves:
Tennessee
Counce, Savannah, Crump, Clifton, Adamsville, Michie, Selmer, Ramer, Lutts, Guys, Pickwick, and Hardin County communities.
Mississippi
Corinth, Iuka, Kossuth, Glen, Tishomingo, Walnut, Booneville, and surrounding Alcorn and Tishomingo County areas.
Alabama
Cherokee, Florence, Muscle Shoals, Tuscumbia, Sheffield, Russellville, and communities throughout Colbert and Lauderdale County.
3. What HVAC services do you offer?
We are a full-service heating and cooling company providing:
Heating and AC repair
New system installation and replacement
Residential and commercial HVAC service
New construction HVAC design and installation
Seasonal tune-ups and maintenance
Duct cleaning and duct sanitation
Water heater replacement
Indoor air quality solutions
Heat pump and furnace service
Emergency service when available
Whether it’s a sweltering summer day on Pickwick Lake or the first chilly snap rolling through the Shoals, we’re here to keep your home comfortable.
4. Do you offer financing on new HVAC systems?
Yes! We offer financing options to make upgrading your heating or cooling system more affordable. Many homeowners choose financing when they want lower monthly payments instead of paying for a full system upfront. Ask us about current promotions and seasonal incentives.
5. How do I know if I should repair or replace my system?
A good rule of thumb is to consider replacing your system if:
It’s over 10–12 years old
Repairs are becoming frequent
Your energy bills have increased
The system struggles to keep up during extreme weather
You notice uneven temperatures, strange noises, or poor airflow
We’re always honest about what makes the most sense. If a repair will solve the problem, we’ll tell you. If replacement is the better long-term option, we’ll walk you through your choices.
6. How often should I schedule HVAC maintenance?
Most manufacturers recommend two tune-ups per year—one for heating and one for cooling. Seasonal maintenance helps:
Improve efficiency
Lower utility costs
Extend the life of your equipment
Reduce breakdowns
Maintain warranty protection
Our maintenance services are popular with homeowners in Savannah, Iuka, and Corinth who want peace of mind before each season changes.
7. Do you work on heat pumps?
Absolutely! Heat pumps are extremely common in our region. We repair, replace, and maintain all major heat pump brands. If your heat pump is struggling during colder months or switching modes incorrectly, give us a call.
8. How quickly can you respond to service calls?
Response times vary depending on workload and weather, but we always do our best to get you taken care of as quickly as possible—especially during peak summer and winter seasons. We understand how urgent heating and cooling issues can be for families, seniors, and businesses.
9. Do you offer emergency HVAC service?
Yes—availability depends on scheduling and technician workload, but we do provide emergency service when possible. If you’re without heat on a freezing night in Hardin County, or your AC goes out in the middle of a Mississippi heat wave, call us right away.
10. Do you offer duct cleaning?
Yes! We offer professional duct cleaning and duct sanitation services. Clean ducts can help reduce dust, allergens, odors, and improve overall airflow. Many homeowners in Florence, Tuscumbia, and Savannah schedule duct cleaning when moving into a new home or after remodeling.
11. How can I schedule an appointment?
Scheduling is easy—just call us at:
731-689-3651
Our team will help you book the next available service time or arrange an estimate for installation or replacement.
12. What brands do you install?
We install high-quality heating and air systems built for long-term reliability. Our goal is always to match you with the most efficient system for your home, climate, and budget.
13. Do you offer indoor air quality products?
Yes! We can help with:
Whole-home air purifiers
Humidifiers & dehumidifiers
UV lights
High-efficiency filters
Ventilation improvements
If your home has dry winter air, summer humidity, or lingering odors, we can recommend the right setup.
14. Why choose Harbin Heating & Air Conditioning?
Homeowners choose Harbin because we deliver:
Honest, no-pressure recommendations
Fair pricing
Local technicians who live in the community
Reliable seasonal comfort
Decades of experience
Quality installations
Friendly customer service
When you call Harbin, you’re calling a neighbor—not a big corporate chain.
