Carbon Monoxide Peaks

"Each year, hundreds of people are killed and thousands hospitalized by exposure to carbon monoxide — an invisible, odorless gas that can seep into homes from faulty furnaces or poorly ventilated generators.

It’s important to install a CO alarm and know the symptoms of CO poisoning.

Like smoke detectors, wall-mounted CO detectors save lives and take only minutes to install, said University of Georgia Cooperative Extension Housing Specialist Pamela Turner."


Service Management Operations

"In last month’s Snapshot Survey, we asked contractors all about service management operations to get an idea of what’s working in the industry and what’s not. Here’s one survey question and its results from the summary report.

Question: At what rate does your company convert demand service customers into service agreement customers?

The warmest service agreement leads are demand service customers – they’re already inviting your company into the home, agreeing to a conversation, and encouraging a relationship with your company. When we asked at what rate respondents’ companies converted demand service customers into service agreement customers, we found the leading result to be 31-40 percent of the time (22% of respondents). That was followed closely by 21-30 percent of the time (18%) and 11-20 percent and 0-10 percent (both 14%)."

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Ask the Experts!


"Question: How can we compete with the large contractors that sell every brand of equipment and have huge advertising budgets?

Mike Treas: Well, the thing about the large contractors: A lot of people see them as being more expensive as well. Not that a smaller contractor wouldn’t be charging the same amounts, and I really hope and believe they absolutely should be, but I think sometimes people look at the smaller guy and think they might get a better deal. As far as selling every brand of equipment, I truly believe that you don’t want to sell on brand. I want somebody to come out there because I trust them and I don’t care what they sell. We all know in the industry that every system now has a Copeland scroll compressor and a Honeywell gas valve and a GE motor. They’re really the same thing in a different box. It’s what we do with it."

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Common Heating Repairs

"There are literally hundreds of reasons that a home furnace or heating system will need to be repaired or replaced, several of which are extremely common among home or office owners and can cause your system to break down. Whether you are keeping your home or office warm during the winter or preparing it for the cold weather season, the secret to avoiding costly repair bills and keeping your system operating properly is preventative maintenance. Additionally, identifying or spotting the more common heating problems can save you a considerable amount of money in the long run.

  • Air flow problems - one of the more common heating repair problems, improper air flow results from worn out bearings, belts, and fan motors. A good indication of these issues is a furnace that is overheating or improper heating controls.

  • Basic mechanical wear and tear - there are a number of essential mechanical components that the operation of your furnace and heating system relies on. Your unit's performance can be negatively impacted by normal wear and tear of these different components. This will result in poor air flow, furnace overheating, and improper heating controls.

  • Clogged or dirty air filters - one issue that causes more heating problems than any other is having a clogged or dirty air filters and not changing them on a regular basis. Ironically, this is the cheapest issue to fix. Regular replacement of your air filters should be done on a monthly basis in order to improve the efficiency and extend the life of your furnace or heating system. A dirty filter can severely restrict the flow of air so the system must work considerably harder to keep warm air circulating throughout the home. You will not be as comfortable and your system will not work efficiently and properly."

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Forced Air Systems

"Forced air systems are those that use air to distribute the heat throughout the building. The system uses a series of ducts to carry the heated air to vents placed in individual rooms or other areas of your home. A thermostat activates or deactivates the system to maintain a desired, preset temperature. If the temperature drops below the setting, the thermostat activates the system until reaching the temperature, at which point it deactivates the system. The difference between most forced air delivery systems is the method used to heat the air. The most common types are gas or electric furnaces, heat pumps and central air conditioning systems utilizing electrical resistance heating elements."


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Energy Saving Tips!

"One of the issues that many of us are constantly concerned with today are ways to lower our monthly utility bills especially the cost of our air conditioning during warm weather. Our comfort is extremely important to us, but it seems highly improbable that we could actually stay cooler during the hot weather months without breaking the bank in the process. With record setting heat waves becoming more common every summer, even cheapskates aren’t left with much of choice where cranking up the air conditioning is concerned.

Cutting Utility Bill Costs Without Suffering In The Process

When you do need to run your air conditioning more frequently to keep the house cooler, the following tips could help you reduce those inflated A/C costs on your monthly utility bills while not sacrificing any comfort in the process:

  • If your A/C unit is an older model, replace it - older A/C units should be replaced with newer, energy-efficient models. These are labeled with an Energy Star rating and will consume up to 50% less energy compared to those models that were manufactured during the 1990’s. Despite the size of the initial investment involved with replacing an older unit, the cost can easily be recouped as a result of the savings that are realized during your first year of utility bills."


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Happy Thanksgiving!


Turkey Time!

"Turkey, a Thanksgiving staple so ubiquitous it has become all but synonymous with the holiday, may or may not have been on offer when the Pilgrims hosted the inaugural feast in 1621. Today, however, nearly 90 percent of Americans eat the bird—whether roasted, baked or deep-fried—on Thanksgiving, according to the National Turkey Federation. Other traditional foods include stuffing, mashed potatoes, cranberry sauce and pumpkin pie. Volunteering is a common Thanksgiving Day activity, and communities often hold food drives and host free dinners for the less fortunate.

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Parades have also become an integral part of the holiday in cities and towns across the United States. Presented by Macy’s department store since 1924, New York City’s Thanksgiving Day parade is the largest and most famous, attracting some 2 to 3 million spectators along its 2.5-mile route and drawing an enormous television audience. It typically features marching bands, performers, elaborate floats conveying various celebrities and giant balloons shaped like cartoon characters."


Happy Thanksgiving from our family to yours!